Average Reviews:
(More customer reviews)Please call Insinkerator and verify the warranty policy before purchasing and installing these types of products.
My poor rating is entirely related to the warranty service I attempted to obtain after my SST hot water dispenser quit working after 8 months of operation. During my contact with Insinkerator via the 1-800 number it was revealed that I must have have a copy of my receipt "for professional product installation."
Okay, what kind of a game is this? I do not have a receipt for installation, because I installed it myself using the instructions that were provided in the manual. The manual never specified professional installation required for warranty coverage.
On my further insistence on unit return and replacement, the customer service rep continued "We do not have a repair facility or shipping address. An Insinkerator selected plumber must be dispatched to your location. "You should be aware that you will be liable for the service call and the full unit replacement costs if it is determined the installation was not correct."
Okay, this is rubbish. The unit is a small, plastic, foam and very thin steel tank weighing less than a two pounds. It has two internal components, a 98 cent thermostat and heater element. The water flow is fine, so the thermostat or element quit. Why should a plumber be required to fix an ELECTRICAL PROBLEM?
At the time of purchase I was not aware of other alternatives. I now see that a simple electric hot water pitcher or heat-on-use hot water heater would have been better alternatives and have provided better warranty support.
My advice, keep looking.
Click Here to see more reviews about: InSinkErator SST-FLTR 2/3-Gallon Stainless Tank and Filtration System
Product Description:
In-Sink-Erator SST-FLTR Stainless Steel Tank and Filtration SystemDesigned for InSinkErator Instant Hot Water Dispenser faucets, this revolutionary new tank has been engineered for durability, convenience and peace of mind. With a generous 2/3-gallon capacity, it provides 35% more near-boiling 200;F water than our previous model.With its patented top mounted expansion chamber and special aspiration system, this tank delivers on-demand flow and unmatched performance. A thermal protection system provides overheating protection, and the durable stainless steel core means longer life. Tool-free connections allow for easy installation or replacement.In-Sink-Erator SST-FLTR Stainless Steel Tank and Filtration System Features:; F-201 Filtration System included for fresher tasting water; 35% more near-boiling water from larger 2/3 gallon stainless steel tank; Easy to adjust temperature control; Tool-free tank connections and dry start protection to ease installation; Provides 60 cups/hour of near-boiling water; 3-Year We Come To You; In-Home Service Warranty; 115 volts, 750 watts, 6.25 amps; NSF; and UL listed; For use with In-Sink-Erator Series 1100 and other dispenser models, except model HOT1; Capacity: 2/3 gallon tank dispenses 60 cups of 200;F water per hour ; Electrical: 120 volts A.C, 750 watts, 6.25 amp heating element with grounded three (3) prong plug; Thermostat: Snap-action, adjustable from 160;F to 210;F (factory pre-set at 200;F); Insulation: Meets U.L. 94HF-1 flammability specification
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